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Shipping Policy

Thank you for visiting and shopping at (https://clemencewebsolutions.com/). Following are the terms and conditions that constitute our Shipping Policy.

All orders are processed within 2-3 business days. Orders placed on any non-business day will normally be shipped in the next shipment slot. Delivery times vary; however, most orders will arrive within 3-10 business days of the order date. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone. Delivery delays can occasionally occur.

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

A shipping and handling fee, which includes internal handling and related costs, is applied at the time of each order and reflected on the customer’s invoice. Separate receipts for shipping and handling charges will not be furnished.

You agree that should you make a mistake when inputting your address and do not realize it until after it has been shipped, we do not take responsibility for this error and that you will cover all shipping costs required to re-ship the products to you.

You agree that once your order has been shipped and you have received your tracking number, you assume full responsibility for your order and its arrival. If there is a situation where your order is delayed or placed in a holding facility, you agree that we, Clemence, are not responsible for contacting postal or courier service.

You agree that the delivery dates provided by our shipping partners (i.e., postal or courier service) are an estimate and that we cannot guarantee that your order will be delivered by the stated date. You agree that we are not responsible for any delays or unforeseen circumstances that are out of our control.

You agree that you or someone who represents you will be present to receive the package during the stated delivery window. You agree that should you run into any issues in regards to your order (late delivery, no show, etc.), you will contact us with your order number and order details for support that is under our scope as stated above.

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